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Yahoo account compromised: ID incorrect

Yahoo account compromised: ID incorrect

I am told my Yahoo ID is incorrect. I’ve had the same address for over 8 years. Recently I was e-mailed that my Yahoo account may have been compromised and I needed to change my password, which I did. My machine was working fine last night and today… I can’t get into Yahoo at all. Every thing I type in is not letting me access it. Help!
Lynne Bryant

It seems Lynne has been a victim of a typical phishing attack. She received an email with a distressing subject “Your Yahoo account has been compromised” and acted hastily on it. In her anguish, she must have clicked a link in the email and would have then been taken to a fraudulent web site where she entered the Yahoo ID and password.

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Note: As far as I know, Yahoo has never sent an email with such a subject. Think about it – How will Yahoo ever know your account has been compromised?

Phishing tactics – Yahoo account has been compromised

Contrary to what many people believe, the Internet is quite a nasty place. Con artists of the virtual world are adept at coming up with innovative ways for stealing your precious and sensitive information. One of the most successful, and possibly the oldest, tactics they employ is phishing (pronounced just like ‘fishing‘).

Typically, a phishing scam starts with tricksters sending out hundreds of thousands of emails. These act like baits appealing to one’s greed or touching a very emotional chord. The message generally contains an embedded link that points to a fraudulent web site. The job of this web site, which looks like a legitimate one, is to collect information from unsuspecting users.

For instance, a phishing email with Your Yahoo account has been compromised as the subject can quickly upset an unsuspecting recipient. The worried reader would, generally without a thought, click a link in this message. This opens a fraudulent web site in the browser through which the user sends the Yahoo login information to the scamsters. Once the Yahoo ID and password get in the hands of con artists they have full control of the account.

So is there no respite if you have been tricked into revealing the Yahoo login information? Can you ever regain access of your account if you fell prey to such an attack? Fortunately, Yahoo understands the scourge of phishing and is ready to offer help and support.

Yahoo account compromised - get help from Yahoo

Launch your web browser and go to the Yahoo! Mail login page – http://mail.yahoo.com. Click on the “I can’t access my account” link found just below the ID and password fields on the Yahoo sign in page. Choose the last “My account may have been compromised” option and follow the directions as prompted.
You can also get in touch with the support staff via the Yahoo phone numbers1-866-562-7219, 1-800-699-2466 or 1-866-562-7249.

Protect your Yahoo account for future

The simplest way to protect your Yahoo account is remembering never to click a link in a suspicious email message. To make assurance doubly sure, you can also create a Yahoo sign in seal for the login page which will only be displayed on the official web site – please read that article for details.

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Your comments
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  • jim stewart on May 27th, 2010 11:49 am

    I have been receiving email addressed to someone else in my account, indicating that this person is conducting a search for me and another person. What Can I do? Has my Yahoo been compromised?

  • nick galvan on June 3rd, 2010 10:01 pm

    My Yahoo account (deleted by admin) has been compromised. I cannot check my e-mail. Received text mail informing me of the compromise. Not sure what I can do. Will try calling Yahoo support. Thanks for providing their contact numbers.
    Nick Galvan

  • Carter Terry on June 5th, 2010 2:33 pm

    The people in my address book are recieving false e-mails from me. When I go to mail check on the Yahoo home page I am asked everytime to log-in. I log-in and it tells me that I need to change my password; I have done this. Then I get these strange letters and numbers that I need to type in. I finally get in. Also, I’ve had this e-mail account for over 25 years and about 2 months ago it ask me for personal information to help protect the account and I supplied it. Was this wrong? Do I need to open a whole new account or what.

  • heather herlihy on June 9th, 2010 9:50 pm

    3 days ago I reset my passwords for both my Yahoo accounts and now I can not get into either one of them and my security questions have been changed. I created a new Yahoo email account until I can get this resolved. My 2 Yahoo accounts are fastfordgirlracing76@yahoo.com and johndeerediva76@yahoo.com. Any assistance is welcome. Thank you, Heather Herlihy

  • John McCabe on June 17th, 2012 1:30 am

    I almost always see an incorrect Yahoo ID when I try to login. I then have to manually enter the correct one with the password. What can be wrong?

  • Paul Heath on June 19th, 2012 12:13 pm

    My account has been messed up all day today. First, it will not load. Later it kept telling me my session expired and asked me to sign in again. What is up with that? Has my account been hacked?

  • Manish on June 20th, 2012 6:56 am

    @Paul Heath
    It’s always a good idea to try with a different web browser – you never know someone intentionally or otherwise changed the settings of your default browser. Anyway, if the problem persists, you may like to contact the Yahoo! staff.
    And not it doesn’t seem your account has been hacked.

  • Manish on June 20th, 2012 7:28 am

    @John McCabe
    It seems you gave the incorrect ID once when logging in. This is how autofilled by the browser now. Simply delete the browser cache and re-launch the browser program.

  • Michelle Holloman on April 5th, 2013 2:44 pm

    My account has been compromised and I can’t sign in. I can’t remember what my alternate email address is.

  • Manish on April 11th, 2013 12:06 pm

    @Michelle Holloman
    You can try answering the security questions. But if your account has been hacked, it would seem likely that those have been changed. It’s best to contact Yahoo! directly.

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