I use a Windows Vista laptop and want Outlook Express. But I learnt that it cannot be installed on this operating system. So I downloaded Windows Live Mail from the Microsoft web site (based on your recommendation) and installed it on my computer. However, Windows Live mail doesn’t work. Do I need to reinstall it? What am I doing wrong? I think I was better off with Outlook Express.
For those who don’t know, Windows Live Mail is a new email client from Microsoft that is meant to replace Outlook Express. The company urges users to shift to the new program because they longer support and develop Outlook Express.
However, the transition from Outlook Express to Windows Live Mail can be frustrating for many users because of the differences in the interface and organization of email messages and email accounts. But the basic functionality is the same.
If the installed Windows Live Mail on your computer doesn’t work properly, here is how you should troubleshoot.
To repeat, Windows Live Mail will not work till you setup an email account which is not a difficult process. In fact, you would have done this on Outlook Express. No worries if you cannot recall the steps. Below are links to pages with detailed instructions and screenshots on how to add some popular email accounts on Windows Live Mail.
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