This account is currently blocked from sending messages – Hotmail problem

I’ve been using Hotmail for years but yesterday it developed a problem all of a sudden because of which I am not able to send any emails. The error I get is – “This account is currently blocked from sending messages. If you don’t think you’ve violated the Windows Live Terms of Use, please contact customer support.”
I am completely confused and don’t understand how I could have ever ‘violated the Windows Live Terms of Use’. Also I want to know how to contact Hotmail customer support because I need to unblock the account ASAP?
Willie Green

Typically, Hotmail throws the ‘This account is currently blocked from sending messages’ message when it believes that the subscriber has violated the Terms of Use (TOU); for example, by indulging in activities representative of spammers. Unfortunately, in most cases, people don’t realize that their seemingly harmless dispatching of email can trigger off the automated check on Hotmail. To understand why this happens and how to unblock the Hotmail account, read on.

Why do you get the ‘This account is currently blocked from sending messages’ on Hotmail?

Generally, when many of the messages are returned or not delivered, your Hotmail account will be blocked from sending further email. The same can happen if you send messages contains abusive language or words that are characteristic of junk email such as spam and phishing attacks. The other scenario is when many of the recipients mark your email as spam. [Don’t we all hate chain email?]

The Hotmail spam filters and the automated checks are simply algorithms – no one has ‘manually’ blocked your Hotmail account. So consistently violating the terms of use (though unknowingly) will block the Hotmail account and prevent you from sending email.

How to get your Hotmail account unblocked?

It is easy to contact Hotmail to get this sorted out and it has to be done properly – through the Windows Live Solutions Center (WLSC) web site. Click the link below or copy-paste it in a browser window.
https://windowslivehelp.com/vi.aspx?id=5decdf98-7163-4774-8bb0-1a869f532f74

First create a profile on WLSC after signing in with your Windows Live Hotmail ID. Once this is done, you’ll get the Error: “This account is currently blocked from sending messages.” page through which a request to unblock your Hotmail email account can be posted.

The restrictions on your account will be removed fairly quickly – one or two days. However, there is no guarantee that the Hotmail support staff will relent to your request! Some subscribers have had their Hotmail account blocked for good because they abused the service a lot (maybe without their knowledge).

How to avoid this problem on Hotmail?

The Hotmail staff recommends that you ensure:

• all contacts in your account list are active,
• all recipients and contacts are receiving your emails,
• and recipients are not marking your messages as spam.

And how can you do this? Reduce the number of messages you send to large groups and do not forward chain letters or jokes that may be identified as junk by the recipient’s filter. Also keep a track of undelivered messages, especially the ones sent to contacts – make sure the contacts information is correct!