I’ve been using the same computer for 5 years now. Email was working fine but past few days Outlook Express has been giving me several problems. Do you think I should buy a new computer or should I just upgrade Outlook Express program? Where can I find the latest Outlook Express version?
Everyday tons of distressed users ask me for solutions to the problems they are facing with Outlook Express. Some of them, like Leslie here, are so frustrated that they don’t mind shelling out good money for a new computer just to regain access to their email. Sadly, as I will explain in detail in this post, things are not so simple and straightforward. In brief, an Outlook Express upgrade simply doesn’t exist and a new computer may not be an ideal solution.
Unfortunately, if you are running version 6, you cannot upgrade the Outlook Express program because Microsoft has stopped its development! Ignoring my tongue-in-cheek references to Windows Mail as Outlook Express 7 and Windows Live Mail as Outlook Express 8, the truth is that the program has been shelved – and please don’t complain to me… I don’t make the rules!
However, if you are using an older version of the email client (Outlook Express 4 or 5), you can download the installer file from the Microsoft web site and try to install Outlook Express on your computer.
UPDATE: The Internet Explorer + Outlook Express installer file is no longer available as a download from the Microsoft web site.
Another question I am frequently asked is how to install Outlook Express on Windows Vista. Sorry to be the bearer of bad news (once again) but, as far as I know, there is no way you can use this email client on the Vista operating system. As you would have noticed, Outlook Express is missing on Vista because it has been substituted with another program called Windows Mail that looks and functions quite like its predecessor.
Now, Windows Mail too has been replaced by Windows Live Mail which can be downloaded for free from the Microsoft web site.
Update: The Windows 7 operating system comes without an email program though vendors may factory-install Windows Live Mail. Thus, there is no Outlook Express on Windows 7!
However, there are many alternatives to Outlook Express. In addition to Windows Mail and Windows Live Mail, which are Microsoft products, you can use other email clients on Windows XP, Vista and Windows 7.
Since Leslie does not mention the exact problem, it kind of hard to provide a solution. However, based on my experience, I can suggest the following:
Finally, let me answer Leslie’s questions directly:
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