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How do I get Telus email on the iPhone?

How do I get Telus email on the iPhone?

You can get Telus email on your iPhone through either IMAP or POP3. I would suggest using IMAP because it helps keeping the accounts on your mobile phone, computer(s) and the remote server synchronized. Here is how you go about setting it up on the cell phone.

Instructions: Telus on the iPhone

The iPhone mobile phone has an inbuilt email application aptly named “Mail“. This is similar to the one available on Mac desktops. To configure the email account on the iPhone, you need to know the login information and the Telus incoming and outgoing mail settings.

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  • Tap Settings icon
  • Go to Mail, Contacts, Calendars
  • Add account on iPhone
  • Tap Other
  • Add Mail account
  • Provide basic details of the Telus email account and Save
  • iPhone check the Telus email information you entered
  • Telus email account set up on the iPhone using IMAP
  • Save Telus email details
  • Telus email account has now been added to your iPhone
  1. Go to the “Settings” section [Slide 1].
  2. Scroll down and locate “Mail, Contacts, Calendars” and tap on it [Slide 2].
  3. Tap “Add Account [Slide 3].
  4. Since Telus service is not listed, tap “Other” [Slide 4].
  5. Choose “Add Mail Account” [Slide 5].
  6. Enter your name, Telus email address, account password and a short description that will identify this email on the iPhone [Slide 6]. Tap “Save” when done.
  7. The mobile phone will now start ‘looking up account information’ [Slide 7].
  8. Helpfully, the iPhone puts in the Telus email settings (incoming and outgoing servers). [Slide 8].
  9. Tap the “Save” button and the device now connects to the internet to verify the information [Slide 9].
  10. If the login details are correct, you’ll find the Telus email account set up on the iPhone [Slide 10].

Note #1: You can set up multiple email addresses on the iPhone. Just remember to give each of these a unique descriptive name.

Note #2: The Telus email on the iPhone has been set up using the IMAP protocol. This is probably a better bet that POP3. Read the differences between IMAP and POP3 if you want to know more.

Finally, you can also get Telus on iPhone directly in the web browser of the mobile phone (Safari). Go to Mobile.Telus.net, enter the username and password and login to Telus webmail designed especially for small devices like cell phones.

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Your comments
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  • Lynn Greig on September 6th, 2011 5:25 am

    I purchased an Iphone a week ago. I have spoken to at least 10 “so called techs” at Telus and am still not receiving my e-mails on my computer. Everything is thru Telus. In a week they have not fixed the problem and the computer people say it is the mobile people and vice versa. Finally went to Apple store and they tell me it is Telus period. They don’t have this problem with any other carrier. Stay away from Telus.

  • Myk on April 18th, 2012 11:15 pm

    I have the same problem and went to Telus. Was told it is Apple problem, went to Apple and still don’t get mail on my PC. I have Gmail and Windows Live Mail and they both work perfectly fine on the iPhone, so it goes to say it’s probably a Telus issue.

  • Carol Hamilton on June 19th, 2012 7:54 pm

    Worked fine for me.

  • Grace on June 30th, 2012 1:18 am

    Keep getting the message “Cannot connect using SSL”
    Do you want to try setting up the account without SSL?

  • Manish on July 1st, 2012 10:46 am

    Seems Telus email still has problems working on the iPhone. Yes, please go ahead with setting up the account without SSL. Maybe that gets it through.

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