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Set up and configure Telus email on Outlook Express

Set up and configure Telus email on Outlook Express

Email accounts provided by Telus can be set up on Outlook Express with either IMAP or POP. The choice of the email protocol depends essentially on how you want to use and maintain the account. Anyway, below are the step by step instructions with screenshots on how to set up and configure your Telus email in Outlook Express.

Set up Telus email in Outlook Express – instructions and screenshots

Getting Telus email on Outlook Express should take you not more than a couple of minutes… it’s a very easy process. However, before you proceed, decide which email protocol (IMAP or POP) you want to. Need help? Jump to the section after the instructions.

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  • Open Outlook Express Accounts from Tools menu
  • Add email in Outlook Express
  • Enter Telus email display name
  • Enter Telus email address
  • Select IMAP protocol for Telus email
  • Type in the Telus email account username and password
  • Telus email account is added to Outlook Express
  1. Open the Outlook Express program and select “Tools” -> “Accounts” [Slide 1].
  2. In the Internet Accounts pop-up, click the “Add” -> “Mail” [Slide 2].
  3. Type in a “Display Name” – this is what the recipients see when they get a message from you [Slide 3].
  4. Enter your Telus email address [Slide 4].
  5. From the “My incoming mail server is a” drop down, select IMAP and then provide the Telus incoming and outgoing mail server settings [Slide 5].
    Telus Incoming Server: imap.telus.net
    Telus Outgoing Server: smtp.telus.net
    Note: When configuring Telus email account with POP3, use pop.telus.net; the outgoing server details remain the same.
  6. Provide your “Account name” (typically, the part before the ‘@’ sign in your email address) and the password [Slide 6].
  7. Click the “Finish” button in the final screen and then “Close” the Internet Accounts pop-up window [Slides 7 and 8].

Which email protocol should you use to configure Telus email in Outlook Express?

The choice is between IMAP (Internet Message Access Protocol) and POP (Post Office Protocol) and the two differ in the way the email account is synchronized across multiple computers. So which one should you use?

When you plan to login at Telus email account from two or more machines (including cell phones – refer Telus on the iPhone), it’s advisable to employ IMAP. This way all the machines have the same set of messages including those in the sent items and drafts folders. POP is a great email protocol for downloading messages but it fails to keep the account synchronized!

To know more, please read the difference between IMAP and POP.

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Your comments
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  • Meg on August 26th, 2011 2:38 am

    My new Telus email account does not contain a deleted items folder. I’ve contacted Microsoft and they do not understand why. They have directed me to contact Telus.

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