This article provides details on Paypal phishing emails and includes screenshots of these real world scam attacks. The Paypal logos are copyright of the company and were a part of the phishing emails I had received. They have been shown here for the purpose of educating the gullible, informing them of the potential danger of Paypal phishing emails and advising them in detail on how to identify such scam attacks.
Paypal is an online payment solution provider which, in the simplest of terms, means it’s like an online bank account. You can receive money from other parties directly into Paypal and pay for products and services that you purchase on the web. Additionally, you can associate a real world bank account (even multiple) to one at Paypal and transfer (upload and withdraw) funds.
Payments via the Paypal account can be done through credit cards, bank accounts (linked to Paypal accounts), buyer credit or account balances. The Paypal mode of payment is offered at more than 100,000 web sites (the last time I checked this number) including eBay.com, the world’s largest market place. In fact, on eBay.com, no additional fees is deducted from the buyers accounts when the payment is made through Paypal.
A typical Paypal account contains not only personal information but also credit cards and bank accounts details. Furthermore, your Paypal account can have “real money” – funds that you have uploaded or received. Sharing your Paypal account login details with fraudsters can result in loss of money and theft of personal information. For instance, any funds stored at your account can be transferred to other accounts or be used to purchase goods/services online in a matter of minutes. If a bank account has been linked to a Paypal account, additional funds can be lost.
Paypal phishing emails have all the characteristics of a scam attack. The email subject is usually quite distressing and upsetting such as “Your Paypal account has been hijacked“, “Your Paypal account has been blocked” etc. Some come in milder forms such as “An email address has been added to your Paypal account” which, even though seem harmless, are bound to elicit your interest.
Also, and this is important, a legitimate email from Paypal will be addressed to you – that is, it will carry your name (first name and last name). Usually, Paypal phishing emails will not have this information because, in most cases, scam artists have access only to the email address and not the full name of an individual.
Let us now look at some Paypal phishing emails I received. These are typical scam attacks and I have presented them as images (snapshots taken from Outlook Express email client). You can click on the image to view a full-scale version.
This is an ill formed scam attack. Unless you are very gullible you would quickly realize that this email simply cannot be from Paypal. The logo is absent, the formatting is all out of place and the message is not addressed to you by name. Legitimate emails from Paypal, as you have learnt, will always carry your first and last names. Also, when you mouse over the “click here” and “Help” hyperlinks, the URL (displayed in the status bar of Outlook Express) is not of the Paypal web site.
The formatting of the message is much better and informs you of a payment made by you (supposedly) to Debbie’s RC World. Again, note that the message addresses no one in particular – it’s just “Dear Paypal Member” when it should be addressed to you.
This example too informs of a payment made by you. Though the email is very nicely formatted and looks quite like a legitimate Paypal email… where is your name? Also, if you mouse over the “Item Title” link, the URL points to an I.P. address and not to the Paypal web site – www.paypal.com. FYI, the URL is displayed in the status bar in Outlook Express once you move the mouse cursor over it.
Before we proceed, I would like to make one more point. The price of the item mentioned in the message is far lower than its retail price, which I suppose, is meant to entice you, It should, however, raise doubts in your mind!
This is indeed a handsome looking phishing email which appears quite like a real message from the Paypal company. And coupled with a distressing title – “Your account will be suspended” – makes it quite deadly. However, you can spot the scam – the email is addressed to no one in particular and if you move the mouse cursor over the link (especially the big link in the center – “Click here to activate your account“), you’ll find that the URLs do not go to the Paypal web site – though the phrase “www.paypal.com” occurs in both links.
Here is a phishing email that combines a Paypal and an eBay transaction. It mentions a payment made to a fictitious person for the sale of an item on the online marketplace. The subject is simply meant to disturb the recipient. However, don’t be fooled by the slick layout and neat presentation. The writing is clearly on the wall. So what are the things that you should check?
Actually, the senders email, displayed prominently by the email client, is a dead giveaway. Additionally, this message seems to have been caught by the Norton Antispam installed on my computer, all the more reason for you to install a good and reputed filter on your system too.
My sincere advice is not to act hastily. Take a moment to read the email and look for suspicious signs of a phishing attack. Also DO NOT CLICK on any links in the email. I suggest opening a fresh browser window and loading Paypal web site. This takes a few seconds but is 100% safe. For extra safety or if you feel that you are susceptible to frauds, download and install antiphishing toolbars from Netcraft and Yahoo! The toolbars are available for both Internet Explorer and Firefox. And finally, if you do catch a phishing email, make it a point to report it to Paypal. You can learn more about Paypal phishing emails and scam attacks from the following links:
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