So Windows Live Mail doesn't work on your computer? Here are a few things you need to know.

Windows Live Mail doesn’t work

Posted on September 16, 2009 under Email, Windows Live Mail  |  1 Comment

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I use a Windows Vista laptop and though I wanted Outlook Express, I came to know that it cannot be installed on this operating system. So I downloaded Windows Live Mail from the Microsoft web site (based on your recommendation) and installed it on my computer. However, Windows Live mail doesn’t work. Do I need to reinstall it? What am I doing wrong? I think I was better off with Outlook Express.

For those who don’t know, Windows Live Mail is a new email client from Microsoft that is meant to replace Outlook Express. The company urges users to shift to the new program because they it longer supports and develops Outlook Express. However, the transition from Outlook Express to Windows Live Mail can be frustrating for many users because of the differences in the interface and organization of email messages and email accounts. But the basic functionality is the same.

If the installed Windows Live Mail on your computer doesn’t work properly, here are the steps you should follows:

Outlook Express doesn’t work because you haven’t set up an email account in the program

To repeat, Windows Live Mail will not work till you setup an email account which is not a difficult process. In fact, many Outlook Express users would have done this but have now forgotten because they were guided step by step by someone (such as the support staff of an ISP). Any way, below are links to pages that provide detailed instructions with screenshots on how to add some popular email accounts on Windows Live Mail.

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One response to “Windows Live Mail doesn’t work”

  • Randy Rivardo January 15th, 2010

    My computer is set up with Vista. It was preloaded with windows mail. I downloaded yahoo mail at the beginning. I have a problem with many email scenarios, When the address is through a provider like yahoo, hotmail, etc everything is ok. When I respond to an email with an address such as abcd@abcd.com, like a company name@company name, my preloaded windows mail tries to send the message. I get pop3, smtp errors, cuz their not set up. First I got yahoo mail plus at $19.99 following the advice of a tech. Didn’t work. Tried to set up windows mail with YMP, didn’t work. Tried to download Windows Live Mail. MSN invaded me, Live, and hotmail also. I just want Yahoo Mail Plus, and IE back. But I want to fix the glitch of those private addresses, and providers solved. Tried to access live help and those people drove me, (a novice), nuts!!!


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