Cannot create email address
Posted on September 29, 2009 under Outlook Express | Leave a comment
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I am facing some terrible problems. I cannot seem to create an email address. I’m trying to access the Hotmail service from my home computer but I can’t get the sign in page. What am I doing wrong?
Rose
Not everyone is computer savvy. In fact, many internet users have only recently been initiated and continually find themselves at sea. In this post I shall provide some troubleshooting tips when you are facing problems and cannot create an email address. Please understand that though I’ve tried to be thorough, there is no way I can provide a solution to each and every problem. I encourage you to write to me with complete details of the issues you are facing.
Problems in email: cannot create an email account
Creating an email address is probably one of the first steps and there are tens of free email services vying for your attention. Though the process of getting an email address from one of these webmail services is generally quite easy, new users might get stuck due to different settings and configurations of their computers or those on the ISP. So if you cannot create an email address, here are troubleshooting tips to some common problems:
- The Sign up page of the email service (example: Hotmail, Yahoo or Gmail) does not appear. You are in fact displayed someone’s email account.
The quick and dirty solution is to sign out of the email account. Click the sign out or logout link which is generally located at the top. If this doesn’t work, you would have to delete the cache of the web browser – refer that link for step by step instructions. - The email ID you want to use is not available
Well, you just need to choose another email ID and keep on trying. Because of millions of subscribers at the three best email services, getting a good email ID is becoming increasing difficult. I recommend a strong dose of perseverance. - What shall I put in the password
The password of your email account is like a key. Make sure you use something that cannot be guessed in a few tries. Also, do not make it so complex that even you would have difficulty in recalling it. Put a mix of uppercase and lowercase alphabet and throw in some numbers and symbols. - This is the first email address I am creating so I don’t have an “alternate” address. What shall I do?
The alternate email address field is optional in all the forms I have come across. You don’t need to enter anything in it; actually, you won’t have an alternate email address if you’re trying to create your first one, right? - What is the security question and why do I need to have one?
The security question lets you regain access of your email account in the event you forget the password. With this feature you would be able to reset the account password. All the three popular free email services (Hotmail, Yahoo and Gmail) require you to either select a security question or enter one of your own. The answer to this question should be guarded like the password. Thus, make sure these are not what most people know about you! FYI, Yahoo requires you to have two security questions. - Wavy text is not legible
Many online forms have, at the end, a security image which typically has wavy text. This security measure is in place to prevent abuse of the service through automated programs and to prove that you are a human. If this wavy text is illegible, you can reload it (check for a refresh or equivalent button) or get to hear it (click the speaker button). - The email service web site does not open
There can be two reasons if the web site of your chosen email service does not open (assuming, obviously, you have a live internet connection). Either the service is down (can happen and has in the past) or the access is blocked. Problems on popular email services are generally fixed quickly because millions are affected. however, if the access to the service is blocked, I suggest you try it from another computer with a different internet connection. FYI, its not uncommon for companies to block web sites from the work place.
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